Contact the Campus Ombuds
Call (831) 459-2073 to set up an appointment. Please suggest some days and times that would work for you for a return call or a meeting. You may also stop by the office although it is better to schedule an appointment if possible. Office hours are 9:00–12:00 and 1:00–4:00 Monday–Friday. Appointments for lunch time or outside of office hours are available by request. Phone consultations are available for simple questions but do not work well for most issues.
Where is the Office?
The Ombuds Office has moved! The Ombuds office's new location is in room 109 on the first floor in Kerr Hall. Note: The Ombud's office is on the first floor; the Chancellor's office is on the second floor of Kerr Hall. The former location was on the fourth floor of Physical Sciences Building, room 419.
Directions to the Ombuds Office:
Kerr Hall is located in the middle of UC Santa Cruz campus.
- Directions to Kerr Hall
- Close up map of Kerr Hall's location
Kerr Hall is located east of Heller Drive, between Meyer and McLaughlin, and is best accessed from the West Entrance of the campus. At the Main Entrance, proceed west on Empire Grade, then turn right on Heller (the West Entrance). To reach Kerr Hall, proceed through four stop signs and turn right on Meyer Drive.
Parking at Kerr Hall is limited to those with handicap permits or DMV placards, and those with “O” permits. Public parking is available at either the Performing Arts parking lot (off of Meyer Drive between the Theater Arts Center and the Music Center), or at the Core West Parking Structure (at the intersection of Heller and McLaughlin).
Can I work with the Campus Ombuds via email?
You are welcome to email for an appointment (lmccann@ucsc.edu) However, confidentiality is protected by avoiding the use of email as current technology does not guarantee the complete privacy of email.
When is it appropriate to contact the Ombuds?
- When you feel you have been treated unfairly or disrespectfully.
- When you are in a situation that could benefit from facilitated communication or negotiation.
- When you don't understand a policy or procedure, are unsure which policies or procedures might apply in your situation, or feel a policy or procedure has been unfairly or erroneously applied to you.
- When you want to discuss a sensitive issue.
- When you want some reflective listening to help you sort out your concerns.
- When you are unsure of where to go or what options may be available to resolve a problem.
